Low-cost airline FlySafair has apologized profusely for a “sarcastic” tweet to a passenger who was trying to get a cheap flight to see her father who she said had cancer.
Candice de Lange (@TokenBlode84) had tweeted‚ with an image‚ that she had been booted off the company’s website after being number 4050 in the queue as the airline started selling thousands of R2 air tickets on a first come first serve basis on Thursday.
FlySafair responded to her by saying “@TokenBlonde84 Congrats! Your the first person to say this is unfair – you win a cap. DM us your address and we’ll have it delivered.”
De Lange responded: “Why the sarcasm? Shove it!”
The airline responded‚ “how rude” in video format.
“@FlySafair my dad has cancer and I wanted to go see him‚ I’ll never fly with you people again‚ seriously the rudest people‚” De Lange said.
The airline has since posted an apology‚ directed at De Lange‚ stating that they had tried to be fair to everyone.